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  • Director [Senior Director] of Facilities, Operations, and Capital Projects - South Street Seaport Museum

Director [Senior Director] of Facilities, Operations, and Capital Projects - South Street Seaport Museum

  • July 15, 2022 2:55 PM
    Message # 12850167

    Job Location: NYC

    Job Title: Director [Senior Director] of Facilities, Operations, and Capital Projects

    Institution: South Street Seaport Museum

    Institution Website:

    About the Institution: The South Street Seaport Museum, located in the heart of the South Street Seaport Historic District in New York City, preserves and interprets the history of New York as a great port city. Founded in 1967 and designated by Congress as America’s National Maritime Museum in 1998, the Museum houses an extensive collection of works of art and artifacts, a maritime reference library, exhibition galleries and education spaces, working nineteenth-century print shops, and an active fleet of historic vessels to provide interactive exhibits and experiences to tell the story of “Where New York Begins.”

    Job Description: Reporting to senior leadership, the Director is responsible for the safety, operations, security, maintenance, and ongoing capital improvements for all of the Museum’s buildings, pier, and public street activities within the South Street Seaport Historic District. The Museum’s campus includes buildings within the Schermerhorn Row Block on Fulton/John Street and the “Museum Block” on Water Street, the Titanic Memorial Lighthouse, as well as East River Pier 16 and its structures. Responsibilities include daily operations, maintenance, and security for Museum functions within these spaces, including public galleries and event rentals in the Thompson Warehouse; the Bowne & Co., Stationers storefront; the Museum’s offices, galleries, and collections storage areas within the Schermerhorn Row Block, and several small structures located on Pier 16. Substantial upcoming capital work is planned in Schermerhorn Row.

    Overall Responsibilities:

    ● Plan, organize, control, and direct the maintenance and repair of Museum buildings, outdoor spaces, and equipment

    ● Plan, organize, execute, and manage construction projects of varying sizes

    ● Provide design guidance concerning large and complex engineering problems

    ● Provide creative and effective solutions for meeting the facilities needs of the Museum

    ● Represent the Museum to key neighbors (Howard Hughes and local businesses) and the City as landlord (NYCEDC) and regulator (FDNY, DOB, etc.)

    ● Analyze situations accurately and adopt an effective course of action

    ● Ensure compliance with safety practices and various code requirements

    ● Understand blueprints and schematic drawings

    ● Communicate effectively both orally and in writing

    ● Interpret, apply and explain rules, regulations, policies, and procedures

    ● Cultivate and maintain collaborative partnerships across the Museum staff to ensure operations, planning and programs align with the needs of various departments

    ● Supervise and evaluate the performance of assigned staff

    ● Meet schedules and timelines

    ● Work independently

    Facilities and Operations Responsibilities:

    ● Supervise and direct building care, maintenance, and housekeeping of current Museum holdings with the FT Buildings and Facilities Manager, as well as manage all outside building service providers. Work with multiple Museum departments to coordinate, manage and support any external service providers to support Museum programs, events, and other activities.

    ● Assume control (from Construction Manager) of the nearly-completed Thompson Warehouse (~12,000 ft 2 historic building) as a “new” Museum space. Plan and direct its reopening as a publicly accessible space housing museum exhibitions with artifacts, public programming, meetings, and third-party uses.

    ● Develop and maintain excellent relationships with key Museum partners, including neighboring developer and on-pier concessionaire; neighbors; and landlord (NYCEDC) in support of facilities care and operations.

    ● Serve as the first point of contact and response for emergencies within the Museum’s buildings and facilities, including security, property damage, leaks/floods, etc. Lead an interdepartmental working group on ongoing emergency preparedness. Periodically review and update the Museum’s Emergency Action Plan.

    ● Monitor and advise senior leadership on any new regulatory, safety, or technology challenges, changes, or opportunities.

    ● Maintain oversight of Museum security, working with neighboring security team (Pier 17/HHC) as well as any security contractors. Identify security initiatives and regularly update security guidelines and procedures with the objective of safety and security for staff, buildings, pier, and collections.

    ● In coordination with the Director of Collections, oversee maintenance and security of Museum collections storage areas and exhibition galleries, including fine art, artifacts, and archives.

    ● Prepare facilities budgets and monitor its expenses and use creativity in working within budget constraints and unexpected occurrences.

    ● Ensure compliance with New York City codes, regulations, and laws and work to find solutions where full compliance is challenging. Develop and maintain a long-term plan for regulatory and safety compliance.

    ● Other duties as assigned by senior leadership.

    Capital Project Responsibilities:

    Develop long-term capital projects in consultation with the Museum’s executive staff and other stakeholders to ensure fulfillment of Museum goals and priorities.

    ● Drive project management timelines: create and maintain a master project timeline that includes all subprojects and extends out several years.

    ● Working with Museum leadership and consultant(s), plan and direct construction activities from pre-construction phase to construction and project close-out, ensuring proper punch list completion and legal occupancy of redeveloped areas.

    ● Ensure proper filing for construction applications, permits, and final project sign-off by city agencies such as the Department of Buildings and Fire Department of New York.

    ● Supervise, inspect, and approve contractor work; monitor project progress and report at completion.

    ● Plan, organize, and track capital budget and funding from project inception through completion.

    ● Support the development effort with content to enable grant applications and other funding methods.

    ● Plan and monitor capital revenues and expenses in coordination with the finance team and to ensure proper risk management, insurance coverage, and bonding; maintain records to support payments for construction projects.

    ● Plan and direct smaller institutional capital expense projects as needed. Develop cost estimates and cost alternatives for proposed facility modifications.


    ● Substantial experience in building and facilities leadership, ideally in a setting that includes one or more of the following: campus-like setting with multiple locations; historic buildings in NYC that are subject to Landmarks protections and the challenges of older buildings; museum operations including exhibitions and programming (both adult and school-age) and/or equivalent experience.

    ● Substantial experience in construction project development, design, and management, including experience working with cultural institutions, city, state, and federal agencies, historic preservation, and LEED. Equivalent experience will be considered.

    ● Excellent understanding and knowledge of trades/systems including HVAC, electric, plumbing, painting, and carpentry. ● Familiar with HVAC-BMS and Building Management Software.

    ● Ability to read schematic designs, blueprints, and other project documents.

    ● Familiarity with current New York City/State codes and safety regulations.

    ● Familiarity with facilities-related concerns of museums, libraries, and/or archives operations.

    ● Experience in budget development and management, purchasing, and procurement.

    ● Excellent analytical/critical thinking and ability to solve problems.

    ● Excellent verbal and written communication skills.

    ● Excellent organizational, project management, and interpersonal skills.

    ● Significant leadership and team-building experience and ability to communicate effectively with people at all levels.

    ● Ability to solve problems creatively and formulate/implement process improvements.

    ● Ability to manage multiple priorities in a fast-paced, changing environment, exercising independent judgment to plan and prioritize a diverse workload.

    ● Ability in Microsoft Office Suite and Google platforms. CAD experience and related IT skills are a plus.

    ● Ability to work a varied schedule at the museum, construction sites, off-site meetings at City agencies, and consultants’ offices. Must be available 24/7 to respond to special circumstances such as after-hour construction, utility and system shutdowns, and emergency conditions.

    ● Required licenses and certifications by NYC/FDNY Codes including First Aid/AED (Museum will consider supporting obtaining these certifications as needed.)

    The South Street Seaport Museum is an equal opportunity employer. Non-traditional applicants and/or those with suitable alternatives to the above criteria are encouraged to apply. The Seaport Museum strongly encourages applications from members of groups underrepresented in careers related to museums; we seek to foster a collaborative and respectful work environment with a staff as diverse as New York City and our audience.

    This Position is: Hybrid

    Position Type: Full-Time

    Salary range: 75,000--100,000

    Benefits: Health Insurance, Dental Insurance, Vision Insurance, Life Insurance, Paid time off, Pension Plan

    How to Apply: Send resume and cover letter to:, with Director of Facilities, Operations, and Capital Projects in the subject line.

    Position open until filled, with priority given to applications received by Monday, August 15, 2022. Applications without a cover letter will not be considered. No phone calls, please.

The Museum Association of New York helps shape a better future for museums and museum professionals by uplifting best practices and building organizational capacity through advocacy, training, and networking opportunities.

Museum Association of New York is a 501 (c) 3 nonprofit organization. 

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